We take pride in delivering the finest gift arrangements. Your complete satisfaction is our goal.
If a product arrives damaged, or if you or your gift recipients are not completely satisfied with the quality or condition of any item,
please contact our Customer Service Department at (800) 252-6262 within 14 days from receipt of the gift.
We will make it right with an appropriate replacement or refund.
If you wish to return a gift arrangement, please do so within 21 days of when it was received.
Item must be in its original packaging and in good condition. Please contact our Customer Service Department at (800) 252-6262
and alert them to the pending return.
If you are a customer returning the gift arrangement, we will credit, exchange, or refund your total order, less shipping and handling each way.
If you are a recipient returning the gift arrangement, we will credit or exchange your total order, less shipping and handling each way.
For items which shipped for free, our shipping costs will be deducted from your credit, exchange or refund.
Please note, gift arrangements containing personalized items or perishable fresh fruit and cheeses cannot be returned. These products are covered under our Guarantee and will be replaced if they arrive damaged.